30-Day Money Back Guarantee

Every item purchased through Fan's Arena can be returned for any reason within 30 days after receiving it. There are two exceptions to this policy:
  1. Items damaged by the customer, such as but not limited to, worn or washed clothing; etc. that would render an item unsellable as a new item cannot be returned. If you received it damaged then we'll be happy to replace it.

  2. Custom orders - no exceptions.
Here's the bottom line:
We are very flexible and very easy to deal with.
We want you to be totally happy with your purchase.
The above jargon is required to protect us from a select few.

Please
email us prior to returning an item so we know to look for it and please include one of the following with your return:
  1. Your name, address and phone number
  2. Your email address
  3. The method you used to pay (credit card, check or money order)
  4. Your credit card number and expiration date if you used it to pay
Mail your package to: We will not accept packages with postage due. Merchandise that is deemed to be "damaged" by the customer will be returned at the customer's expense and no credit will be issued.

Your credit card will be credited or a check will be issued and mailed to you. Shipping and Handling charges will not be refunded. Allow up to 2 billing periods for credit to appear on your card statement and 2-3 weeks for a refund check to be mailed to you.

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